COVID-19 update

Dear guests

The health and well-being of our guests, staff and community are our upmost priority. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at Portara Suites.

We follow the standards and protocols related to COVID-19 as issued by the Greek government, the Ministry of Health, the Helenic National Public Health Organization, and local health agencies.

We have adapted prevention and protection directives, including building and air-condition disinfection as it is shown at the certification at the end of this page.

Changes at Portara Suites policies and the terms of stay and our commitment to health & safety

Check-in after 15:00 & Check-out up to 11:00 am.

For reasons of public health protection, we keep a record of all visitors to the accommodation. The data must be kept (Greek Government Law 2084B / 30/05/2020 Decision 1881/29.05.2020) so that it is possible to communicate with the close contacts of any COVID-19 impact, which may be identified later.

Maid, bed linen and towels change service will no longer offered on daily basis. According to the regulation 1881/29.5.2020 as it is stated at the Official Greek Government Gazette and it has been enforced by law:

1) Frequent maid during guests stay is not allowed (in order guests and accommodation housekeeping staff contact to be avoided), unless it has been requested by the guest.

2) The daily change of bed linen, pillowcases and towels is not allowed and carried out only upon the request of guests.

Should you require housekeeping, change of bed linen, pillowcases and towels, please contact us.

Entrance and / or stay by non-lodgers in Portara Suites is strictly prohibited.

Guidelines

In case you feel seek or in case of fever, cough, loss of taste or smell, please stay in room and contact the staff at Portara Suites.

You are advised to open periodically the windows of your room for natural ventilation.

For your information

The rooms are cleaned after guests' check-out with steam appliance at temperature 70-100° Celcius.

We are ready to welcome you at Portara Suites for an experience as worry-free as possible